Careers

Premier Hospital is a tertiary care facility situated in Mombasa City along Links Road in Nyali area. Since its inception in 2017, the hospital has experienced tremendous growth due to its operating philosophy which is anchored on compassion, care and competence. One of our key area of focus is customer experience. Qualified candidates are hereby invited to apply for the following exciting career opportunities.

JOB TITLE: REVENUE OFFICER

JOB LOCATION: PREMIER HOSPITAL

REPORTS TO: CHIEF REVENUE OFFICER – OUTPATIENT

JOB SUMMARY

This Position exists to enforce set processes, safeguard the institution’s income both cash and credit as well as provide the “premier experience” which is embraced in the 3 Cs – compassion, care, competence.

CORE RESPONSIBILITIES

• Ensure all payments received are receipted and official receipt issued against the payment.
• Ensure all cash and cash equivalents are safely kept and handed over to the Chief Revenue Office promptly and accurately.
• Ensure approval of any petty cash payment after office hours.
• Verify type and extent of service coverage for insurance patients.
• Verify and submit all invoices by close of shift.
• Ensure Refund emails are promptly and correctly written as per given format.
• Check and verify patient data in the hospital information management system and bill the correct patient for the right services and collect the right amount of payment for the services.
• Obtain approvals from insurance companies for billing charges.
• Ensure any report required has been set within the timelines stipulated.
• Maintain safe custody of all passwords issued for use in the various hospital systems. Ensure patients are registered accurately following two patient identifiers PH number and patient full names.
• Ensure the pre-authorization are duly completed by the doctors and sent to insurances for approval within 24 hours.
• Compliance in all third-party billing systems.
• Understand all products and process flows in the hospital to give correct directions to patients.
• Assist other staff when the need arises in order to foster overall efficiency of the department and deliver timely patient care.

MINIMUM REQUIREMENTS/ QUALIFICATIONS

• Certificate, Diploma and Degree in business related area
• ATD OR CPA and any account related course
• At least done internship or worked for a year, added advantage if worked in a hospital or healthcare facility

KEY JOB REQUIREMENTS

• Strong written and oral communication skills
• Strong computer skills
• Ability to work in a fast-paced and high demand environment
• Trustworthy
• Professional
• Team player
• Resourceful
• Respectful
• Polite

 

JOB TITLE: HUMAN RESOURCE OFFICER

JOB LOCATION: PREMIER HOSPITAL

REPORTS TO: HUMAN RESOURCE MANAGER

JOB SUMMARY

To manage Human Resource Functions in the hospital through formulation, implementation, education, monitoring, reporting and custody of policies, procedures, documents and best practices.

CORE RESPONSIBILITIES

LEAVE MANAGEMENT

• Ensuring leave schedules are done yearly and adherence to the same
• Monitoring leave liability and sending monthly reports to various heads of departments.

STAFF RECORD MANAGEMENT

• Maintaining and processing accurate and complete HR and employee records, custodian of employee’s data, process documentation and prepare reports relating to personnel activities.

COMPENSATION AND BENEFITS

• Work with the HRM to ensure monthly payroll is processed on time by providing information on any changes that may affect payroll (New hires, exits, salary increment, surcharge etc.)

RECRUITMENT, SELECTION AND PLACEMENT

• Work with the Human Resource Manager and Heads of Departments to plan for human resource needs consistent with hospital growth and expansion.
• Work with the HRM and Heads of Departments to develop job descriptions for new positions and update the same for existing positions when need arises.
• Assisting in identifying and advertising job vacancies
• Shortlisting candidates, plan for interviews.
• Assist in reference checks and onboarding process of new hires.

STAFF TRAINING AND DEVELOPMENT

• Assessing training needs for various cadres of staff, formulate a training and development policy

EMPLOYEE RELATIONS

• Conducting HR file audits to ensure personnel files are up to date
• General administrative tasks in HR department.

MINIMUM REQUIREMENTS/ QUALIFICATIONS

• Higher Diploma In Human Resource Management.
• Customer Care training.
• 3Years working experience managing a HR department.
• Registration with IHRM

KEY JOB REQUIREMENTS

• Strong work ethic and desire to achieve goals.
• Excellent Computer Skills.
• Attention to detail and able to multitask.
• Excellent Organizational skills.
• Superb verbal and written communication skills.
• Good Customer service skills.
• High level of concentration. Strong written and oral communication skills
• Honest and Ethical

 

JOB TITLE: PHARMACEUTICAL TECHNOLOGIST

JOB LOCATION: PREMIER HOSPITAL

REPORTS TO: PHARMACY MANAGER

JOB SUMMARY

To compound, dispense and handle of pharmaceutical supplies for all orders/prescriptions as well as educate patients about their medications while providing effective pharmaceutical supplies to meet customer needs.

CORE RESPONSIBILITIES

• Monitor that the variance levels in your stock-team are kept to a minimum and medication is always available
• Able to carry out stock-take exercise, record, monitor and update the expiry list of medications in timely manner.
• Consistently check and complete documentation of all patient accounts, records and files, interventions, incidents and other records kept in the department.
• Check that every label placed on the medications contains the correct patient’s name, drug, quantity and directions.
• Verify expiry dates of drugs prior to dispensing medication to patients/customers
• Contact the physician immediately for inaccuracy in a prescription order, document errors and communicate them to the doctor and pharmacy staff
• Compound medication through mixing, counting pills and labeling bottles as needed
• Counsel patients on drug administration for optimum wellness and recovery
• Comply and observe the environmental health and safety measures and regulations by proper handling, storage and dispensation of medications
• Proactively responds to clients escalating to the pharmacy manager in an event of complain concern or feedback.
• Working with all staff to ensure rationalization of spend within the department including breakages.

MINIMUM REQUIREMENTS/ QUALIFICATIONS

• Diploma in Pharmaceutical Technology from a recognized institution
• Registered with The Kenya Pharmaceutical Association or a relevant pharmaceutical regulating body
• Practicing License from The Pharmacy and Poisons Board
• 1 Years working experience.

KEY JOB REQUIREMENTS

• Able to work with a team of people from various backgrounds and training
• Excellent customer service skills and empathetic to patients of all ages
• Good interpersonal skills
• Culturally sensitive
• High standards of integrity and honesty
• Flexible and able to work under pressure

 

Qualified and interested candidates should send their application letter and curriculum vitae to careers@premierhospital.org clearly indicating on the email subject the position being applied for. The application should be received not later than 5.00pm on Tuesday 30^th November 2021. Only short-listed candidates will be contacted.

 

JOB TITLE: CLINICAL NURSE – ONCOLOGY

JOB LOCATION: PREMIER HOSPITAL

REPORTS TO: CHIEF NURSING MANAGER

JOB SUMMARY

To have a pivotal role in meeting the psychological, emotional and information needs of cancer patients and their families/significant others.

CORE RESPONSIBILITIES

I. Patient Treatment and Nursing care

• Provide support to the family and significant others, through listening, problem solving, and education.
• Access patients regarding their need for referral to specialist services.
• Collate and organise multidisciplinary meetings on a fortnightly basis or more often if required.
• Foster good working relationships with all members of the oncology team
• Maintain accurate clinical records which comply with legislation and best practice. He or she will ensure that all cancer patients who are referred to the service are seen by the Oncologist
• Demonstrate specialist knowledge of and clinical expertise in the delivery of patient care.
• Be aware of all hospital policies and procedures and collaborate with other health care professionals to ensure that these are observed.
• Be actively involved in the preparation and implementation of policies, and in collaboration with other health care professionals ensure that they are observed.
• Be actively involved in the preparation and implementation of policies and nursing guidelines in relation to the management of care to cancer patients.
• Assist with manual handling and transferring of patients (where necessary) in compliance with the hospital policy
• Maintain a safe and therapeutic patient care environment through participation in infection prevention activities and other relevant activities.
• Undertake the last rights for deceased patients and give relevant information to relatives
• Assist the Ward in –charge in promoting the right of patients/clients and maintaining their privacy and dignity.
• Perform any other official duties that may be assigned by the Ward in -charge/ supervisor

II. Health safety and other additional responsibilities

• Adhere to the hospital health and safety policies, guidelines/protocols (e.g. the use of personal protective clothing/equipment, fire safety) to ensure significant reduction in nosocomial infections.

III. Quality Assurance

• Comply with the hospital quality assurance policies and guidelines and work within the prescribed quality standards for the nursing care.

IV. Work planning, Performance Management, and Professional Development

• Knowledgeable and implementation of current clinical practices and standards

MINIMUM REQUIREMENTS/ QUALIFICATIONS

• Diploma/ Degree in Nursing from a recognized institution
• Certification in Oncology training
• Valid professional practice license
• BLS and ACLS certification
• 2 years post internship/ prerequisite training experience

KEY JOB REQUIREMENTS

• Strong written and oral communication skills
• Strong computer skills
• Ability to work in a fast-paced and high demand environment
• Flexibility of working with many different types of people and situations
• Strong and highly visible team player with relationship building skills

 

Qualified and interested candidates should send their application letter and curriculum vitae to careers@premierhospital.org clearly indicating on the email subject the position being applied for. The application should be received not later than 5.00pm on Wednesday 24^th November 2021. Only short-listed candidates will be contacted.